Workflows - Collaboration Technology

A big thanks to Bill Ives for plugging our KM textbook. His blog, Portals and KM, is always compelling. It explores new KM trends and technologies and then on the weekends switches to covering music and food.

I spoke recently with Thomas Jones who manages the Oklahoma Wine News blog. He is also the co-author of Introduction to Knowledge Management, a book that looks quite interesting, especially for those who are planning an implementation.

Not too many wine and KM blogs, so I was glad to find this one!

Portals and KM: Introduction to Knowledge Management - Todd R. Groff, Thomas P. Jones

Nearly 10 percent of respondents to a recent Meta survey indicated that they did not intend to certify that the processes they were outsourcing would meet the requirements of Sarbox. Nearly 20 percent indicated that they were not addressing the issue in any way.
Perhaps more alarming, however, is the fact that 26 percent of the respondents had no idea what their enterprise was doing in relation to processes they had outsourced and their compliance -- or not -- with Sarbox requirements.

Yahoo! News - Sarbox and BPO Present Problems

In 2003, Gartner Inc., a premier industry research and advisory firm, ranked FileNet first in market share at 29 percent for Content and Document Management Software New License Revenue, Financial Services. Commenting on the need for a solution such as FileNet's ECM in the insurance sector, Vincent Oliva, Vice President and Research Director of Gartner Research stated,

Insurance organizations are realizing that managing all types of content is vital to their future success. Disparate types of content; paper mail, e-mail, fax, voice, e-mobile and even video is growing. An enterprise view of how that content is used in the myriad of business processes in an insurance organization is an important component of future success.

Full article: MENAFN - Middle East North Africa . Financial Network: "

Is ECM a Product or a Vision?

More and more experts are coming to the conclusion that all the hype about corporations centralizing on 'One Content Management System to Rule Them All' - was just that...hype.

Content Management blog: Enter Content Here has posted an interesting summary of the Gilbane Conference. Here's an excerpt:

Steven Ashley, who focuses on financial analysis of CM companies, made the point that all the money has been, and continues to be, in Document Management. He pointed to three huge deals that FileNet made ($10MM, $9MM, and $8MM). He said that Documentum is doing equally well. Oracle and Micorsoft are preparing to compete heavily in this area. The interesting thing is that an informal audience poll said that most of the audience was focused on Web Content Management.

Enter Content Here: Keynote Themes from Gilbane