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Friday, May 13, 2005

Kofax Announces New Version of Ascent Capture 

Kofax, the world's largest information capture vendor, today announced a new version of its award-winning Ascent Capture platform.

Ascent Capture 7.0 extends information capture into mission-critical applications where an absolute minimum amount of downtime is permitted. Version 7.0 supports fail-over technology that ensures document processing continues without administrator intervention should a hardware, file system or database failure occur, or if the power to a server is interrupted. The fail-over is transparent to the user, who can continue to process documents without interruption. Network load balancing through the Ascent Capture Internet Server (ACIS) also increases performance, scalability and reliability.


Kofax Press Release: Kofax Announces Ascent Capture 7.0

Monday, May 02, 2005

The End of Costly ECM Vendor Training 

One BPM Architect's Suggestions for ECM Vendors

Sandy Kemsley a longtime BPM guru from Toronto, Canada has posted an insightful article on the need for Enterprise software vendors to change their training strategy from one of valuing information sales to valuing knowledge exchange.

The cost of FileNet -- and other vendor -- classroom training just doesn't make sense for the small incremental value that I would get from it: to become certified in a product via classroom training would cost me thousands of dollars in course fees alone, plus travel expenses and lost revenue opportunities. Considering that no single product is more than a small part of my current business, the cost-benefit analysis just doesn't fly. -- Sandy Kemsley


Check out the full article on Sandy's Biz Blog to learn what she proposes that companies like Filenet can do to remain a top BPM product vendor:
Sandy's Biz Blog: Treating your partners right.

Technorati Tags: Technology, BPM

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